bit88 Responsible Gaming
Gaming should be entertaining — a way to unwind and enjoy the games you love. bit88 is committed to providing tools, guidance, and support to help players in the Philippines stay in control and keep their experience positive.
If you are concerned about your gaming habits, this page is for you. Please read it carefully and reach out if you need support.
Our Commitment to Responsible Gaming
At bit88, responsible gaming is not just a policy on paper — it is part of how the platform is built and operated. We believe that every player deserves access to tools and information that help them stay in control of their gaming activity, regardless of whether they play sportsbook, slot games, live casino, or bingo.
The platform is strictly for adults aged 18 years and above. Online gaming is a form of entertainment and should always be treated as such. bit88 does not encourage players to view gaming as a source of income, and we are clear that outcomes in all games — including sports betting — cannot be predicted or guaranteed.
We are committed to providing a gaming environment in the Philippines where players can make informed choices, access their account history, and take action whenever they feel they need a break or a limit. No player should feel alone or without options when it comes to managing their engagement with the platform.
Recognising Signs of Risky Behaviour
Problematic gaming behaviour can develop gradually and may not always be obvious at first. Being aware of the warning signs is the first step toward addressing them. Consider whether any of the following apply to you or someone you know:
Continuing to play or increasing stakes in an attempt to recover money that has been lost, rather than accepting losses as part of the game.
Spending more time gaming than intended, or finding it difficult to stop once a session has started even when you planned to.
Spending money needed for daily living expenses — rent, food, transport, bills — on gaming deposits instead.
Neglecting family, friends, work, or school commitments because of the amount of time or focus being directed toward gaming.
If you recognise any of these patterns in your own behaviour, the sections below describe the tools and steps available to you on bit88 and beyond.
Practical Tips for Time and Budget Control
Managing your gaming activity does not require waiting until a problem develops. The following habits help keep gaming enjoyable and sustainable:
- Set a session time limit before you start. Decide in advance how long you will play and use a phone timer or alarm to hold yourself accountable. When the timer goes off, log out.
- Decide on a deposit budget for the week or month. Only fund your bit88 account with an amount you are comfortable spending entirely, as you would any entertainment expense. Never top up mid-session to chase losses.
- Keep a record of your deposits and withdrawals. Your account transaction history is available at any time. Reviewing it regularly gives you a clear picture of your actual spending and helps you spot patterns early.
- Take regular breaks during play. Step away from the screen every 30 to 45 minutes. Short breaks reduce the risk of extended, unplanned sessions.
- Never play when you are stressed, tired, or under the influence of alcohol. Decision-making is affected by these states, which can lead to impulsive or higher-risk wagers.
- Treat wins as a bonus, not an expectation. Approach every session with the assumption that your stake may not be returned. Winnings are a welcome outcome, not a guaranteed one.
Account Controls and Self-Exclusion
bit88 provides account-level tools to help players manage their activity directly. These are available through your account settings or by contacting support at [email protected].
- Deposit limits: You can request a limit on the amount you are able to deposit within a given time period — daily, weekly, or monthly. Once set, a limit cannot be increased immediately; a cooling-off period applies before any increase takes effect, giving you time to reconsider.
- Cooling-off period: If you feel you need a short break from gaming, you can request a temporary account pause. During this period, you will not be able to log in, place bets, or make deposits. The minimum cooling-off duration is 24 hours; longer periods are also available on request.
- Self-exclusion: For players who feel they need a more extended break, self-exclusion allows you to close your account for a set period or permanently. During self-exclusion, your account is deactivated and cannot be reactivated until the exclusion period ends. To apply for self-exclusion, contact support at [email protected] with your account details and your requested exclusion duration.
All requests for account controls are handled by the support team with care and without judgment. You are encouraged to use these tools proactively, before a situation becomes difficult to manage.
Protecting Minors
bit88 is an adults-only platform. No person under 18 years of age is permitted to register or use the platform under any circumstances. We take this responsibility seriously and conduct age verification as part of the registration and account verification process.
If you share a device with younger family members, we strongly recommend the following steps to prevent accidental or intentional access by minors:
- Never save your bit88 login credentials in a browser used by children.
- Always log out of your account when you are finished and before leaving your device unattended.
- Consider using parental control software on shared devices to restrict access to gambling-related websites.
If a parent or guardian discovers that their child has accessed or registered on bit88, please contact us immediately at [email protected]. We will close the account, return any deposits where appropriate, and take steps to prevent re-registration.
Keeping Life in Balance
A balanced approach to gaming means it occupies a reasonable place among your other activities — work, family, social life, and personal wellbeing. When gaming starts to compete with or crowd out other important parts of your life, it is a signal to step back and reassess.
Some questions worth asking yourself from time to time:
- Am I still spending time with the people who matter to me?
- Is my work, school, or daily routine being affected by my gaming habits?
- Am I playing because I genuinely enjoy it, or because I feel I have to?
- Have my sleep, eating, or physical activity patterns changed since I started playing more?
Honest answers to these questions can help you identify early whether adjustments are needed. bit88 encourages all players to check in with themselves regularly, and to use the account tools described above if they decide a change is needed.
Seeking Support When You Need It
If you feel that gaming has become difficult to control, or if you are experiencing distress related to your gaming activity, please reach out for help. Speaking to a professional is a sign of strength, not weakness.
In the Philippines, support is available through the following channels:
- NCMH Crisis Hotline (National Center for Mental Health): 1553 — available for mental health concerns including gaming-related stress and addiction.
- DOH Mental Health Program: The Department of Health offers resources and referrals for behavioural concerns through local health centres.
- Community and family support: Talking to a trusted family member, friend, or religious leader is often a meaningful first step.
You can also contact bit88 directly at [email protected] to request account restrictions, cooling-off, or self-exclusion at any time. Our support team is available to help you access the right tools without delay. For platform-related questions, the FAQ page is also available.
Your Wellbeing Comes First
bit88 is here to support players who want to stay in control. If you need to set a limit, take a break, or simply have a question about how your account works, our team and the FAQ are ready to help.